Office reception
The front desk of the foreign trade department serves as the "first gateway" for the company's international business, with key responsibilities including:
Client Reception & Image Building: Warmly greet overseas clients in foreign languages (e.g., English), offer refreshments and materials, and project a professional image.
Information Relay & Coordination: Promptly connect with the foreign trade team if customer visit or call from frontdesk, convey client needs, and arrange meetings or product demonstrations.
Administrative Support: Handle international courier services, basic document translation, and visa assistance.
Data Logging: Record visitor information (country, needs) to provide insights for market analysis.
By delivering efficient services, the front desk enhances client trust and facilitates order conversions, acting as a vital link in team collaboration.
